ConciergeKey: What Is The Deal With American Airlines’ Secret Highest Tier Of Status?

Loyalty programs are one key way for airlines, like US-based legacy carrier American Airlines, to offer an elevated passenger experience to those who return to the airline time and time again. Specifically, airlines attempt to cater to high-rollers through elite status systems, which offer unique benefits that range from lounge access to free upgrades for those fortunate enough to qualify for them.