Union Pacific Railroad recognized 147 companies with the 2024 Pinnacle Award for their dedication and commitment to safely transporting chemicals by rail. The annual award honors customers who implement release prevention protocols, corrective action plans and have zero non-accident releases of regulated hazardous materials shipments.
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Frontline workers report rising stress and sleep disruption linked to customer aggression
More than four in five (86%) frontline workers in the UK say customer abuse has caused them stress or anxiety. That’s according to new research from HALOS, a body-worn camera company. The findings suggest the impact often lasts far beyond the incident itself, following them home, disrupting their sleep and changing the way they interact […]