According to the latest data from the US Bureau of Transportation Studies (BTS), 21.9% of the 7.5 million flights on US-based airlines in 2024 were delayed. A flight is classified as delayed if it departs more than 15 minutes after its scheduled departure time. In addition to causing significant operational disruptions, delays and cancellations can severely impact the passenger experience and reduce journey satisfaction.
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- Guest authors
- November 25, 2024
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