Here’s Why Travelers Dread Seeing This Message When Checking In

In many ways, the modern airline passenger experience is designed to be as easy as possible. With passengers able to complete every stage of the booking and check-in process from the comfort of their own homes on their mobile phones, our time at the airport has been greatly streamlined by the removal of the need to physically check in at a staffed desk if we’re not travelling with checkedluggage.