AI in Customer Service: A Strategic Advantage for Telcos

Posted on April 4, 2025 by Guest authors

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient interactions and proactive offers.

Posted in Enterprise Ecosystems

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Enterprise Ecosystems

AI to account for 30% of True’s digital service revenues by 2027

Guest authors
April 24, 2024
0

Thai telco True Corp has launched artificial intelligence (AI) solutions for local businesses as it seeks to increase the share of AI-driven revenue in its digital services business to 30% by 2027.

Enterprise Ecosystems

Gabon introduces digital services platform for businesses

Guest authors
December 2, 2025
0

Gabon has introduced a new platform. Called Kimba, its aim is to drive demand and supply matching in digital services.

Enterprise Ecosystems

CelcomDigi teams with AmBank on affordable digital healthcare tech

Guest authors
October 28, 2024
0

Malaysian telco CelcomDigi announced on Saturday it has signed a Memorandum of Understanding (MoU) with AmBank and AmBank Islamic to deliver affordable digital healthcare solutions to medical providers over the next three years.

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AI to account for 30% of True’s digital service revenues by 2027

Gabon introduces digital services platform for businesses

CelcomDigi teams with AmBank on affordable digital healthcare tech

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