AI in Customer Service: A Strategic Advantage for Telcos

Posted on April 4, 2025 by Guest authors

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient interactions and proactive offers.

Posted in Enterprise Ecosystems

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Enterprise Ecosystems

AI seen as a driving force for more inclusive and efficient education systems

Guest authors
October 24, 2025
0

Education and healthcare are the two sectors where artificial intelligence (AI) holds the greatest potential to deliver meaningful benefits for society, according to Frost & Sullivan’s Global ICT Practice Leader, Alexander Michael.

Enterprise Ecosystems

Vi Business and PayU target India’s MSMEs

Guest authors
July 10, 2024
0

Targeting an important market of which all Indian operators would no doubt like a slice, Vodafone Idea’s enterprise arm, Vi Business, and digital financial services provider PayU have entered into a strategic partnership to offer bespoke digital paymen…

Enterprise Ecosystems

Ooredoo Qatar and Ericsson partner to drive 5G for industry

Guest authors
March 17, 2025
0

Operator Ooredoo Qatar and tech giant Ericsson have signed a memorandum of understanding (MoU) to accelerate digital transformation for enterprises and public sector organisations in Qatar.

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AI seen as a driving force for more inclusive and efficient education systems

Vi Business and PayU target India’s MSMEs

Ooredoo Qatar and Ericsson partner to drive 5G for industry

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