AI in Customer Service: A Strategic Advantage for Telcos

Posted on April 4, 2025 by Guest authors

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient interactions and proactive offers.

Posted in Enterprise Ecosystems

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Enterprise Ecosystems

Perfectum selects Qvantel and Nokia to monetise 5G SA

Guest authors
April 30, 2024
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Uzbekistani operator Perfectum will use solutions from Qvantel to help monetise the 5G SA network that it is deploying in the market.

Enterprise Ecosystems

Maxis partners with Aduna to boost API adoption in Malaysia

Guest authors
July 25, 2025
0

Malaysian telco Maxis said on Thursday it has entered a partnership with Aduna – the open network API JV led by Ericsson – to help drive adoption of standardised network APIs in Malaysia and accelerate digital innovation for businesses.

Enterprise Ecosystems

Indosat and AIonOS to develop AI for tourism, agriculture and talent

Guest authors
January 28, 2025
0

Indonesian telco Indosat Ooredoo Hutchison said on Monday it has signed a MoU with Indian AI firm AIonOS – a joint venture between InterGlobe and Assago Group – to develop AI for smart agriculture, AI talent development and tourism in Indonesia.

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Perfectum selects Qvantel and Nokia to monetise 5G SA

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