Indonesia’s Telkom Group announced on Monday that it plans to implement Meta’s Llama open-source AI model into the customer chatbots of its enterprise clients to encourage them to adopt WhatsApp as a customer channel.
Indonesian telco Indosat Ooredoo Hutchison continued its push into the AI space via a strategic partnership with AIonOS, revealed on Friday, that aims to transform businesses into AI-native enterprises and accelerate AI sovereignty in Indonesia.
Qatar-based Ooredoo Group announced it is collaborating with Ericsson-led open network API joint venture Aduna to make its open network APIs available to businesses across the MENA region and around the world via the Aduna platform.
As the air transport industry faces more competitive and financial pressures, ICT is stepping in with technology that can enhance efficiency and, it is hoped, cut costs, as recent deals in the Middle East involving Wipro and SITA indicate.