Zambia brings data-driven decision-making to tourism

Posted on March 18, 2025 by Guest authors

The Zambia Tourism Agency (ZTA) and operator Airtel Zambia have signed what the two groups describe as a landmark memorandum of understanding (MoU) to enhance tourism planning and development using anonymised telecommunications data.

Posted in Service Management

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Service Management

Vodafone Idea and IBM partner on AI-led service upgrades

Guest authors
August 20, 2025
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Indian operator Vodafone Idea (Vi) has announced a strategic collaboration with tech giant IBM to help streamline operations, improve service reliability, enhance the customer experience, and accelerate the seamless delivery of digital initiatives, usi…

Service Management

Deepening Intelligent Operations Transformation for a Better Future

Guest authors
June 19, 2024
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Huawei, TM Forum, and eight carriers have jointly released the New-Generation Intelligent Operations White Paper 2.0 at Digital Transformation World (DTW) 2024, in Copenhagen, Denmark.

Service Management

Turkcell doubles down on AI with Ericsson genAI deal

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March 5, 2025
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Turkish telco Turkcell signed its second AI-related deal at Mobile World Congress 2025 on Tuesday – this one with Ericsson to develop, deploy and adopt generative AI (GenAI) solutions across Turkcell’s networks and operations.

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Vodafone Idea and IBM partner on AI-led service upgrades

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Turkcell doubles down on AI with Ericsson genAI deal

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