Category: Service Management

K-Towers, a tower infrastructure-as-a-service provider (and subsidiary of Singapore-headquartered next-generation broadband satellite operator Kacific), and UK-based PowerX, a data intelligence platform for optimising tower infrastructure, have announc…

Hatif Libya, a subsidiary of the state-owned Libyan Post, Telecommunications and Information Technology Holding Company (LPTIC), has announced the gradual shutdown of traditional telecommunication exchanges.

Iraqi telco Asiacell announced a slew of AI-related partnerships at this week’s MWC Doha 2025 event with Google Cloud, Cisco, Enea, Evam and Druid AI, most of which are aimed at improving the customer experience.

Beyon Connect, part of Bahrain-headquartered technology company Beyon Group, the Ivorian postal service La Poste de Côte d’Ivoire, and Post Connect, an Egyptian company specialised in technical solutions for electronic trust services, have signed a mem…

One Hungary will serve Direct One’s satellite TV subscribers from December following regulatory clearance for the acquisition of the platform’s Hungarian customer base.

Thai telco True Corp announced on Tuesday that it has become the first mobile operator in Thailand to achieve Level 4 autonomy validation from TM Forum for 5G service assurance and RAN energy efficiency optimization.

Technology giant Ericsson and Egypt’s Information Technology Industry Development Agency (ITIDA) have signed a memorandum of understanding (MoU), to reinforce collaboration over a three-year period and support the development of Egypt’s information and…

ZTE and Thai operator AIS said on Monday they have successfully validated one of ZTE’s intelligent network O&M “agents” that use AI to monitor and analyse AIS’ network.

The Tanzania Telecommunications Corporation (TTCL), which operates and maintains all types of telecommunications networks, including ICT systems and services, within and outside the United Republic of Tanzania, has announced plans to construct more tha…

Qatar-headquartered telecommunications and ICT provider Ooredoo and airline Qatar Airways have announced a strategic partnership to enhance artificial intelligence (AI), cloud and cybersecurity capabilities in Qatar.