Ericsson says it has signed a strategic IT transformation deal with Bangladesh telco Grameenphone to upgrade its backend with what the vendor says is one of the largest catalog-driven charging and mediation deployments in the world, with added AI.
The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…
Ericsson revealed on Thursday it has signed a strategic partnership with TIM Brasil to consolidate and modernize its billing systems using Ericsson’s cloud-native billing solution.
SLA Digital, a global provider of direct carrier billing, has announced a partnership with VUZ, which describes itself as an immersive video platform revolutionising digital experiences. The collaboration, say the partners, will enable a seamless mobil…