The government of Ghana said that it has implemented free roaming with Benin and Togo, enabling residents of all three West African countries to use their mobile services without having to pay international roaming charges.
Oman Investment and Finance Company (OIFC), a.k.a. Khedmah, announced on Sunday it has launched an international mobile recharge service in collaboration with Prepay Nation that allows mobile customers to top up their prepaid mobile accounts in 16 coun…
The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…
Ericsson revealed on Thursday it has signed a strategic partnership with TIM Brasil to consolidate and modernize its billing systems using Ericsson’s cloud-native billing solution.