Mobile tariff debate hots up in Nigeria

Posted on January 8, 2025 by Guest authors

Alleged pressure on Nigerian operators to raise mobile tariffs because of economic factors is continuing to inspire a lively debate between various factions over what sort of rise might be acceptable.

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Customer Management

Google to trial AI-led phone theft prevention in Brazil

Guest authors
June 12, 2024
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Google recently published a blog about its sixth annual Google for Brazil event, where it shared news of investments and innovations in the country. Not surprisingly, the innovation that seems to have attracted the strongest press attention has been an…

Customer Management

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Guest authors
December 10, 2024
0

Malaysian telco U Mobile said on Monday it will deploy contact centre solutions from Amazon Web Services (AWS) based on generative AI in its contact centre after running a successful proof-of-concept (PoC) for the past six months.

Customer Management

Deloitte and Ookla launch partnership at MWC25

Guest authors
March 3, 2025
0

Consulting and professional services giant Deloitte is launching at MWC a collaboration with Ookla, a global leader in connectivity intelligence, aimed at enhancing network performance, services, solutions and insights across the globe.

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Google to trial AI-led phone theft prevention in Brazil

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Deloitte and Ookla launch partnership at MWC25

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