Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]