Station safety teams are being used in the West Midlands to help resolve issues before they can delay passengers’ journeys. The teams – being used at 30 stations between Wolverhampton and Coventry, between Lichfield and Bromsgrove, and at some stations between Solihull and Langley Green – are being used on platforms and trains to provide […]
Category: People
Safety staff patrolling West Midlands stations to help keep passengers moving
Station safety teams are being used in the West Midlands to help resolve issues before they can delay passengers’ journeys. The teams – being used at 30 stations between Wolverhampton and Coventry, between Lichfield and Bromsgrove, and at some stations between Solihull and Langley Green – are being used on platforms and trains to provide […]
Greater Anglia improves its Passenger Assist booking process
Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]
Total Active Hub and Network Rail Unveil Epic Challenge to Get the Rail Industry Moving
The rail industry is about to get moving like never before. Total Active Hub and Network RailSouthern Region have joined forces to launch the Railway 200 Active Challenge: Miles ofHistory; a landmark initiative inspiring employees across the UK rail network team up, movemore and celebrate 200 years of rail in an active and memorable way. Running […]
Greater Anglia hosts large emergency response test exercise in Norwich
Train operator for the East of England, Greater Anglia, recently tested emergency responses to a major rail incident, as it hosted a significant two-day live exercise in Norwich. The exercise, held on 9 and 10 July, involved more than 200 emergency service, rail, and disaster support staff, who attended Greater Anglia’s Crown Point depot and […]
World’s first Pride parade on a train takes place at record-breaking UK railway festival
LGBTQ+ colleagues and allies from across the UK rail industry have marched together in the world’s first Pride parade on a train. Held at Alstom’s The Greatest Gathering festival in Derby – the world’s largest-ever gathering of historic and modern trains – the procession showcased rail’s proud commitment to diversity, equity and inclusion. Those marching across Derby […]
Avanti West Coast joins rail industry to protect vulnerable young people
Avanti West Coast and Railway Children hosted an all-day event along the West Coast Main Line to raise awareness of safeguarding issues affecting children and young people. Joining together with rail industry partners, including British Transport Police and Network Rail, the train operator alongside the charity launched an event called “Day of Action”. Dedicating a […]
Improved access for all at Lostwithiel station as new ramp opens
Accessibility has been improved for passengers using Lostwithiel station after Network Rail opened a new accessible ramp at the station in Cornwall. The new 22m-long ramp ensures platform two, for trains towards Penzance, is now fully accessible. It allows access from Grenville Road to the platform and avoids using the other access point between the […]
c2c reaffirms safeguarding commitment, secures SRS re-accreditation
Local rail operator c2c Railway has reaffirmed its commitment to safeguarding, securing full re-accreditation as part of the 2025/26 Safeguarding on Rail Scheme (SRS), scoring 92% in the assessment audit. The Safeguarding on Rail Scheme (SRS) is a joint initiative awarded by the British Transport Police (BTP) and Department for Transport (DfT) on an annual […]
Stannah Lifts enhances accessibility at Shortlands railway station
Shortlands Station becomes the latest station in South East London to benefit from accessibility upgrades with the installation of three new passenger lifts from Stannah. The project focused on installing new passenger lifts to network specifications, enabling seamless access from the station entrance to each platform, as part of a wider project and ongoing effort […]