Category: Subsea Cable Systems

Aug 5, 13:07 UTCUpdate – Taipei is currently isolated from our backbone due to multiple submarine cable failures across four distinct systems.- RNAL Segment AB (to Japan) – Cut, pending repair ETA: end of August.- RNAL Segment DC (to Hong Kong) – Cut…

Apr 7, 12:36 UTCResolved – System has been finally restored after several delays.Jan 22, 09:38 UTCUpdate – We’ve been advised expected ETA is 16th of Feb.Jan 1, 09:52 UTCUpdate – The system suffered two events that disabled all segments between Sing…

Dec 8, 15:58 UTCResolved – As per our last update, all services have been restored. We have monitored the situation and received confirmation that the root cause has been identified and resolved.Dec 8, 15:09 UTCMonitoring – Power has been restored a…

Dec 5, 19:00 UTCCompleted – The scheduled maintenance has been completed.Nov 28, 07:48 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 28, 07:42 UTCScheduled – We will be performing scheduled …

Sep 6, 12:57 UTCResolved – All terrestrial waves in Milan have been restored, and we have the all clear from our vendors.We will continue monitoring the damage from the major weather event, but no further impacts are expected.Sep 6, 00:38 UTCMonitor…

Sep 2, 16:00 UTCCompleted – The scheduled maintenance has been completed.Aug 30, 16:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 29, 08:41 UTCScheduled – We will be conducting scheduled …

Jul 28, 23:00 UTCCompleted – The scheduled maintenance has been completed.Jul 21, 23:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 19, 05:10 UTCScheduled – During off-peak hours (2-5 AM) f…

Jun 20, 05:00 UTCCompleted – The scheduled maintenance has been completed.Jun 18, 23:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 18, 07:42 UTCScheduled – We will be performing physical d…

Jun 14, 03:00 UTCCompleted – The scheduled maintenance has been completed.Jun 14, 01:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:09 UTCScheduled – We will be performing scheduled …

Jun 12, 19:55 UTCCompleted – Upgrade completed. All services back online.Jun 12, 19:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:06 UTCScheduled – We will be performing scheduled e…