Passengers give first impressions of Cambridge South

Customers using Cambridge South station on its first days in operation have given the new station the thumbs up, making their journeys into work better and easier, as well as being a convenient gateway for local residents and visitors. Designed to better serve customers travelling to the largest medical science research facility in Europe, Cambridge […]

Passengers give first impressions of Cambridge South

Customers using Cambridge South station on its first days in operation have given the new station the thumbs up, making their journeys into work better and easier, as well as being a convenient gateway for local residents and visitors. Designed to better serve customers travelling to the largest medical science research facility in Europe, Cambridge […]

Accessibility upgrades progress at Tenby station

Tenby railway station is moving another step closer to becoming fully accessible for the first time, as Network Rail prepares to install sections of a new pedestrian bridge as part of a major accessibility upgrade. Funded by the Department for Transport’s Access for All programme, the project will provide step-free access to both platforms, making […]

Changes to parking at Cardiff Central Station as transformation gets underway

From today (Wednesday 1 July), the Cardiff Central station car parks at Penarth Road and Riverside (Fish Jetty) will permanently close ahead of preparatory works for the transformation of Cardiff Central station. This includes pick up and drop off at both locations. This means car parking at Cardiff Central station will be provided by the […]

GTR launches mailbox scheme to support homeless veterans

Following Armed Forces Day (27 June), Greater Thameslink Railway (GTR) is helping to support homeless veterans and blue light workers get back on their feet by launching a new mailbox scheme at Crawley station. For the first time, GTR, which operates Southern, has partnered with Squaddie Box, a not-for-profit organisation which provides secure, permanent postal […]

Communities invited to celebrate their new railway stations as passenger numbers revealed

More than 130,000 passengers have already used the new stations on the Camp Hill line since opening their doors to the public in April new figures have revealed. And almost 42,000 trips have been taken through Willenhall and Darlaston Stations in the three months since opening. For the first time in decades residents and businesses […]

Major upgrade of lifts at Sevenoaks station continues

The lift serving platforms 3 and 4 at Sevenoaks station has reopened, with work now switching to the lift on platforms 1 and 2. Work by the South Eastern Railway to replace the lifts at one of Kent’s busiest stations is continuing with the reopening of the lift on platforms 3 and 4.  The lift to the car park, concourse, and platforms 3 and 4 […]

Frontline workers report rising stress and sleep disruption linked to customer aggression

More than four in five (86%) frontline workers in the UK say customer abuse has caused them stress or anxiety. That’s according to new research from HALOS, a body-worn camera company. The findings suggest the impact often lasts far beyond the incident itself, following them home, disrupting their sleep and changing the way they interact […]

Southeastern urges customers to only travel if absolutely necessary during record heatwave

Southeastern is urging customers to only travel if absolutely necessary as extreme heat is forecast to impact train services across Kent and southeast London on Wednesday and Thursday.  The Met Office has issued red and amber weather warnings for extreme heat covering Greater London and Kent this week, with temperatures expected to remain high throughout the week and potentially reach highs of up […]

£13.5 million track upgrades will improves services at Kilmarnock Station

Major engineering work will take place at Kilmarnock Station this summer to improve journey times and reliability on the vital rail route between Glasgow, Ayrshire and Dumfries, and Galloway. Network Rail Scotland will deliver £13.5 million worth of upgrades in August and September to modernise the track layout through the station, tackling infrastructure constraints that […]