More than 7,000 children in the West Midlands and surrounding areas have been given railway safety lessons to keep them safe this summer. With a long break ahead, parents, children and teenagers are being urged to stay safe when on and around the railway and never take any chances that might put them in danger. […]
Category: Train Operating Companies
LNER leading the rail industry in gender
LNER has been recognised by Women in Transport as leading the rail sector in gender equity. The not-for-profit organisation published their second national report on gender equity which describes LNER as a consistent leader. Women in Transport surveyed over 100 organisations across the transport industry on areas such as female workforce representation, female leaders, gender […]
Disability Pride Month important reminder of role train operators have to play in ensuring everyone has access to the rail network
Train operators in public ownership say Disability Pride Month is an important reminder of the role they have to play in ensuring that disabled passengers not only have access to the railway, but feel seen, supported and proud of who they are when they travel. The global event, which takes place every July, celebrates the […]
Trenitalia c2c provides almost £2 million in social value to local communities
Trenitalia c2c has proudly announced that its involvement with the Rail Safe Friendly programme has had a social value impact of over £1.8 million in c2c’s local communities. The Rail Safe Friendly (RSF) programme is dedicated to spreading the vital message of rail safety among young individuals, educators, and parents throughout schools in the UK. […]
Memory man Darren Milligan set to retire after 44 years
A man with an impressive memory, who has been helping engineers find everything they need to keep trains in the North East running for more than 40 years, is about to retire. Darren Milligan, 59, has memorised the names, suppliers and 10-digit catalogue numbers for thousands of items at Heaton TrainCare Centre in Newcastle. He […]
EMR partners with charity to improve travel for autistic people
East Midlands Railway (EMR) has undertaken Autism Champions training in partnership with the National Autistic Society. This specialist programme equips selected staff with the knowledge and resources to deliver autism awareness workshops to colleagues across the organisation, with the goal of building understanding, breaking down barriers, and fostering a more supportive environment for autistic customers. […]
TPE and Network Rail team up to showcase opportunities for women
TransPennine Express (TPE) and Network Rail have spent two weeks showing a group of women who have taken a career break how a job in rail could be a good fit for them. Through a partnership with Women in Rail, ‘Never Mind the Gap’ provides training and work placements for women who want to ‘change […]
TPE customers to be kept moving during major TRU work thanks to upgraded Huddersfield diversionary route
TransPennine Express (TPE) has increased the number of services on a key diversionary route between Manchester and Leeds to three trains per hour, keeping passengers moving while the Transpennine Route Upgrade (TRU) continues to transform the railway. The uplift in services on the Calder Valley route, between Manchester Victoria and Mirfield via Hebden Bridge, will […]
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]