TransPennine Express (TPE) has increased the number of services on a key diversionary route between Manchester and Leeds to three trains per hour, keeping passengers moving while the Transpennine Route Upgrade (TRU) continues to transform the railway. The uplift in services on the Calder Valley route, between Manchester Victoria and Mirfield via Hebden Bridge, will […]
Category: Train Operating Companies
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Beachgoers and holidaymakers to be affected by major engineering work this Sunday
Sunseekers, holidaymakers, and motorsport fans are being advised to plan their weekend journeys in advance as urgent engineering work means all lines between East Croydon and Gatwick Airport are closed. Work will take place on the Brighton Main Line on Sunday 13 July, closing all four tracks north of Gatwick Airport. This means that no […]
GWR team walks through the night to support Prostate Cancer UK
In an inspiring show of unity and determination, colleagues from Great Western Railway (GWR) walked an astonishing 114 miles overnight to raise vital funds for Prostate Cancer UK. The heartfelt ‘Walk to Paddington’ event transformed Gloucester Station into a beacon of hope, as GWR staff took turns walking in pairs along the UK’s longest continuous […]
Touring theatre show to take audiences on journey through 200 years of railway
A unique show written and produced by an Avanti West Coast employee is touring the UK as part of nationwide celebrations to mark 200 years of the modern railway. Railway 200: A new theatre show tells the story of the nation’s railway – from its beginning in 1825 to the present day. Geoff Baker, customer […]
CrossCountry confirms new additions to leadership team
CrossCountry has announced the appointments of a new customer and commercial director and service delivery director who will join the executive leadership team imminently. Mark Anderson joins CrossCountry as customer and commercial director in a permanent move, having held the role on an interim basis since July 2024. Mark has worked across commercial, marketing and […]
LNER driver completes final journey after 46 years ‘up front’
An LNER train driver, who has been on the railway for 46 years, has completed his final journey before retirement. Mick Ingledew, 65, from Newcastle-upon-Tyne, joined British Rail in January 1979 as a traction trainee. While working for the local council, a train driver parent of one of Mick’s friends asked whether he had thought […]
Publicly-owned train operators co-ordinate maintenance plans to improve efficiency
Train operators in public ownership have begun co-ordinating their maintenance plans at Heaton depot in Tyne & Wear in an efficiency drive that is expected to be rolled out across the country. Northern is the depot facilities manager for the site on the outskirts of Newcastle, but it is also used by LNER and TransPennine […]
ORR rejects West Coast Main Line applications due to insufficient capacity
The Office of Rail and Road (ORR) has rejected applications from three companies seeking track access contracts with Network Rail to run services on the West Coast Main Line (WCML). ORR concluded there is insufficient capacity on the West Coast Main Line southern section for the introduction of any of the proposed services: from East […]