Arriva Rail London appoints Charlotte Whitfield as operations director

Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director.  Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]

New managing director appointed for Network Rail’s Eastern region

Ellie Burrows has today officially started her role as managing director for Network Rail’s Eastern region. She joins with over 20 years’ rail industry experience, having previously served as managing director for Network Rail’s Southern region, where she oversaw one of Britain’s busiest rail networks carrying more than 1 million passengers daily. Ellie delivered significant […]