An Air Canada passenger has accused the Canadian flag carrier and Star Alliance founding member of an ‘offensive’ compensation offer after the airline lost her checked bag that was transporting, among other things, her late husband’s ashes. Twyla Shannahan was flying with the national airline from Edmonton International Airport (YEG) in Alberta to St. John’s International (YYT) in Newfoundland.
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- December 12, 2025
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