Here’s How Senior Cabin Crew Run The Forward Galley Like An Air Traffic Control Tower

The senior cabin crew member (SCCM) leads the whole Cabin Crew team on the ground, preparing for a flight, and then during the flight and service. This role is also sometimes called Senior Purser, Inflight Service Manager, or Cabin Services Director, depending on the airline and the region. It is an extremely important position, requiring experience as the SCCM liaises with the cockpit at all times and also the ground staff, making sure that everything runs smoothly during every flight.