Earlier this month, the flag carrier of Australia, Qantas, was hit with a cyber attack. The attack, which claimed to have obtained passenger data of millions of Qantas Frequent Flyer members, demanded that Qantas reply within 72 hours. The documents, shared in an exclusive by Australian Aviation, outline that the cybercriminals used AI to impersonate Qantas staff and coerced a Manila-based call-centre employee to share the information.