The Zambian Information and Communications Technology Authority (ZICTA) has penalised Airtel Zambia with a ZMW4 million (US$143,000) compensation bill following continuous service disruptions on its network.
Egypt’s National Telecommunications Regulatory Agency (NTRA) said it has signed an agreement with the government’s Consumer Protection Agency (CPA) to create a joint digital platform designed to resolve complaints about telecom services more quickly.
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Ofcom’s new rules mandate that ISPs provide clearer information about their broadband services to consumers. The move, which comes into effect today, aims to address widespread confusion surrounding the terminology used to describe different netw…
Uganda has begun restoring internet connectivity after imposing a nationwide blackout ahead of elections that saw 81-year-old President Yoweri Museveni secure a seventh term in office.