Category: Service Management

Professional services group the EY organisation has announced at MWC25 the launch of the EY Telecom.ai agentic solution, a suite of artificial intelligence (AI) agents for telecommunication providers that will operate across the critical functions of f…

At MWC25, the prpl Foundation, the open-source organisation dedicated to transforming the software architecture of home gateways, will highlight its innovative platform and the collaborative efforts of its members in advancing home connectivity and hom…

Digital BSS specialist Qvantel has announced at MWC25 that it has secured a major contract from global digital operator Veon to provide managed services to run BSS operations for Veon digital operators.

Netcracker is helping communications service providers around the world execute successful, results-driven digital transformations. AI and Generative AI play a central role in everything we do, helping operators thrive in a digital economy.

Operator Ooredoo Qatar and tech giant Ericsson say they have further strengthened their partnership with the integration of Ericsson Mediation into Ooredoo Qatar’s network.

Depending on which news outlet you access, the latest strategic move by British multinational corporation Lyca Group either implies a sharper focus on markets like Africa, a cost and staff-cutting exercise in the face of a number of economic chall…

Digital technology, the web and data analysis for predictive maintenance have come together in a new services agreement between Saudi Railway Company (SAR) and smart and sustainable mobility company Alstom.

How should the telecommunications industry respond to the transformation that technology evolution – and especially AI – will drive? It’s a transformation that will affect strategy, services and operations, as Huawei’s Liu Kang explained at OTF2024.
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Pakistan operator Jazz has signed a memorandum of understanding (MoU) with the country’s National University of Sciences and Technology (NUST) and the National Information Technology Board (NITB).

Service provider e& UAE and leading technology company Huawei have announced a strategic collaboration focused on what they describe as  revolutionising voice network innovation through convergence and voice over new radio (VoNR).