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Saturday, December 6, 2025

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Category: Service Management

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  • Service Management

MTC Namibia’s Buffalo Project addresses rural network optimisation

  • Guest authors
  • August 20, 2025
  • 0

Namibian operator Mobile Telecommunications Limited (MTC) says it has launched a strategic rural network optimisation initiative following a comprehensive network audit in northern Namibia. The audit aimed to gain first-hand insight into coverage gaps …

  • Service Management

Liberia moves forward with free roaming plans

  • Guest authors
  • August 8, 2025
  • 0

The widely anticipated launch of free roaming between Liberia and Sierra Leone seems to have begun, with a Liberia-Cote d’Ivoire deal now much closer.

  • Service Management

New comms-focused partnership targets Uganda’s hospitality sector

  • Guest authors
  • August 4, 2025
  • 0

Operator MTN Uganda, its mobile finance business MTN Mobile Money (U) Limited, and the Uganda Hotel Owners’ Association (UHOA) have signed a memorandum of understanding (MoU), marking what they call the beginning of a strategic partnership aimed at acc…

  • Service Management

Hayo opens new African offices to support local digital economies

  • Guest authors
  • July 23, 2025
  • 0

Global digital service provider Hayo says it has expanded its African footprint with new offices in Gaborone in Botswana, Monrovia in Liberia and Lilongwe in Malawi, a strategic expansion that is described as part of Hayo’s continued investment in emer…

  • Service Management

India’s Echelon Edge wins OSS/BSS deal with BSNL

  • Guest authors
  • July 3, 2025
  • 0

Indian IT services firm Echelon Edge has announced that it has been entrusted with managing OSS/BSS infrastructure for the first two phases of state-owned operator BSNL’s call detail record (CDR) project across North and East India.

  • Service Management

I&M Group and ThetaRay team up to combat financial crime in East Africa

  • Guest authors
  • June 26, 2025
  • 0

I&M Group PLC, a leading regional financial services group in Africa, has announced a partnership with ThetaRay, a company that harnesses the power of cognitive AI for financial crime compliance, enabling financial institutions to precisely identif…

  • Service Management

Bangladesh operator to use new Gen-AI Lab from Ericsson and AWS

  • Guest authors
  • June 18, 2025
  • 0

Ericsson has announced that Grameenphone, a leading mobile operator in Bangladesh with over 84.8 million subscribers, has become the first communication service provider (CSP) to use the new Ericsson and AWS Gen-AI Lab to create an agentic AI-powered O…

  • Service Management

Safaricom leverages AWS to develop GenAI use cases and skillsets

  • Guest authors
  • June 5, 2025
  • 0

Safaricom announced on Thursday it has extended its work with Amazon Web Services (AWS) to develop use cases for Generative AI that can speed up innovations and improve customer experience.

  • Service Management

Qvantel opens two managed services centres in Pakistan

  • Guest authors
  • June 3, 2025
  • 0

Digital BSS firm Qvantel has opened two new operations, services and support centres in the Pakistani cities of Islamabad and Lahore.

  • Service Management

Transport and telecoms come together in new services across Ethiopia

  • Guest authors
  • May 17, 2025
  • 0

There have been two recent announcements in Ethiopia involving the country’s main operators and digital offerings tailored to the needs of the transport sector.

Posts pagination

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  • Cumbrian rail station to host an afternoon of festive cheer
  • Union Pacific President Beth Whited Celebrates 37 Years with the Railroad and Announces Transition to Company Advisor
  • Union Pacific Unveils Commemorative Lincoln Locomotive No. 1616 with First Trip Planned in May
  • Union Pacific Reports First Quarter 2025 Results

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