Category: International IP Transit

Jun 4, 00:06 UTCResolved – The faulty line card has been replaced by Southern Cross Next. This service has been restored.Jun 3, 15:57 UTCInvestigating – We noticed that Southern Cross Next went down at 2024-06-03 15:15:52.801536 UTC.We’ve been told …

May 19, 10:27 UTCResolved – The incident has been resolved. The link has remained stable during our precautionary monitoring period, and our vendor has confirmed that the applied fix has fully rectified the issue.May 18, 14:40 UTCMonitoring – Our vend…

May 17, 10:00 UTCCompleted – The scheduled maintenance has been completed.May 17, 09:32 UTCUpdate – Unfortunately, due to a mistake made by the technician on-site during these works a 3rd traffic hit has just occurred, this has now been resolved and t…

May 8, 03:31 UTCResolved – All fibers have been restored as of earlier this morning, we have monitored for a few hours and confirmed everything is now stable.May 7, 20:33 UTCMonitoring – Roughly three hours ago one path was restored, bringing Adelai…

Jul 18, 16:45 UTCResolved – We have now received all-clear from vendors for the repair that was completed in the first two weeks of July as expected.The cable system was down from:2024-02-24 09:51:05.014949until:2024-07-12 14:14:29.702036Jul 12, 14:30…

Feb 29, 20:39 UTCResolved – Cable system is now online.HK issues should now be resolved, if any further problems exist please contact NOC.Feb 26, 00:20 UTCUpdate – Repairs for this have now started and are expected to be finished on the 1st to 2nd of …

Jun 1, 01:22 UTCResolved – All clear notice has been given.Cable now back in service.The total outage for this was from:2023-10-12 14:44:54.408320 UTCto:2024-05-31 07:28:28.503614 UTCMay 30, 23:36 UTCUpdate – The cable has come back up now, the repai…

Mar 5, 06:27 UTCResolved – All faults now repaired, ship has departed.Feb 26, 00:19 UTCUpdate – The final maintenance is expected to start on this link tomorrow, 27th of Feb and complete on roughly the 4th of March.We do not expect latency increases …

Feb 12, 17:30 UTCCompleted – The scheduled maintenance has been completed.Feb 11, 05:30 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 11, 02:44 UTCScheduled – We are initiating emergency main…

Feb 11, 02:06 UTCResolved – This incident has been resolved.Dec 17, 17:38 UTCIdentified – Capacity is restored at this time.The events surrounding this were not cable related, but still supplier related. We will provide an update surrounding how this …