Nov 5, 08:51 UTC Resolved – This incident has been resolved. Oct 21, 22:24 UTC Update – All customer portals, including our billing portal, are now back online.Our quick action in isolating all systems running PHP or Node.js has kept our environme…
Oct 7, 08:12 UTC Update – SUBCO has advised Indigo West’s repair has been rescheduled to October 25th – November 3rd. Oct 7, 04:54 UTC Update – Repairs on Indigo West are scheduled for between the 16-26th of October. ASC is scheduled shortly afte…
Oct 7, 08:12 UTC Update – SUBCO has advised Indigo West’s repair has been rescheduled to October 25th – November 3rd. Oct 7, 04:54 UTC Update – Repairs on Indigo West are scheduled for between the 16-26th of October. ASC is scheduled shortly afte…
Oct 18, 22:10 UTC Resolved – This incident has been resolved. Oct 18, 22:08 UTC Update – We are continuing to monitor for any further issues. Oct 7, 05:08 UTC Update – We have also observed restoration of two more cables in the past 15 minutes:U…
Sep 4, 06:49 UTC Identified – We observed short flaps occurring on the ASC submarine cable system at 04/09/2026 03:50:33 UTC. However a hard down event followed at 04/09/2026 06:19:12 UTCDue to the Indigo West cable system also being offline for shu…
Nov 6, 02:37 UTC Monitoring – Update from Vocus:Vocus continues to progress restoration activities following the Australia Singapore Cable (ASC) fault, with marine repair operations having commenced at the ASC fault location. The repair vessel suc…
Mar 23, 00:08 UTC Completed – This maintenance has now concluded and was not successful. Where applicable and possible, customers without diverse connectivity have been migrated to an alternative hot spare during this maintenance period.Customers wit…
Mar 23, 00:08 UTC Completed – This maintenance has now concluded and was not successful. Where applicable and possible, customers without diverse connectivity have been migrated to an alternative hot spare during this maintenance period.Customers wit…
Mar 23, 00:08 UTC Completed – This maintenance has now concluded and was not successful. Where applicable and possible, customers without diverse connectivity have been migrated to an alternative hot spare during this maintenance period.Customers wit…
Mar 23, 00:08 UTC Completed – This maintenance has now concluded and was not successful. Where applicable and possible, customers without diverse connectivity have been migrated to an alternative hot spare during this maintenance period.Customers wit…