Category: Consumer Ecosystems

Malaysians are generally optimistic about the potential of AI to improve mobile services, but they don’t quite trust it yet, as concerns about security, privacy and control over personal data remain high, according to a new study released by Telenor As…

Africa-focused e-commerce platform Jumia Technologies has announced plans to exit the South African and Tunisian markets at the end of this year to concentrate on markets with stronger growth potential.

The government of Mauritius has launched a new scheme under which citizens aged 18 to 25 years are eligible to get free mobile internet services as part of a government drive to prepare the younger generation for the country’s digital future.

Delivering a satisfying customer experience is essential to any sales process, but the expectations that telecom operators face are higher than most.

There have been further developments in the controversy in Pakistan reported yesterday relating to slow internet speeds.  A new contribution from regulator the Pakistan Telecommunication Authority (PTA) has moved the blame away from VPNs.

There have been further developments in the controversy in Pakistan reported yesterday relating to slow internet speeds.  A new contribution from regulator the Pakistan Telecommunication Authority (PTA) has moved the blame away from VPNs.

We are now some weeks into an apparent internet slowdown in Pakistan, but no clearer on what is causing it, albeit activists and the state seem to have decided who is to blame.

Nepalese telco Ncell says it is collaborating with Meta to allow mobile subscribers to access Facebook Basic Mode and text-only web browsing even if they used up their data balance or don’t subscribe to a data package at all.

Malaysian telco CelcomDigi has launched its “AI Experience Centre (AiX)”, which aims to foster cross-industry collaboration for emerging technologies including 5G, AI, robotics and the metaverse.

Thai telecoms operator True Corp says that its 5G revenue is now growing at 15% per year, which it credits mainly to its strategy of targeting domestic and international tourists with 5G packages.