{"id":398122,"date":"2026-04-02T09:00:17","date_gmt":"2026-04-01T23:00:17","guid":{"rendered":"https:\/\/simpleflying.com\/why-american-airlines-worred-delta-united-passenger-experience-investments\/"},"modified":"2026-04-02T09:00:17","modified_gmt":"2026-04-01T23:00:17","slug":"backtrack-why-american-airlines-is-worried-over-delta-uniteds-passenger-experience-investments","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=398122","title":{"rendered":"Backtrack? Why American Airlines Is Worried Over Delta &amp; United\u2019s Passenger Experience Investments"},"content":{"rendered":"<p>The biggest challenge that <span class=\"display-card-hyperlink display-card-hyperlink-no-vignette\" data-id=\"254833\"style=\";  ;\" class=\"display-card-hyperlink display-card-hyperlink-no-vignette\"><a href=\"https:\/\/simpleflying.com\/tag\/american-airlines\/\"  >American Airlines<\/a><\/span> is currently facing is that its two chief competitors, Delta Air Lines and United Airlines, are both spending a lot more on cabins in order to try to attract higher-spending customers. Both rivals have turned the passenger experience into a core part of their revenue strategy, all while American is now being pushed to reconsider some of its own earlier product choices. The core overall tension in this story is a possible backtrack.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The carrier is concerned by its key competitors in big ways.<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[396,476,636,1003,423],"tags":[],"class_list":["post-398122","post","type-post","status-publish","format-standard","hentry","category-aircraft","category-airlines","category-american-airlines","category-legacy-carriers","category-united-states"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/398122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=398122"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/398122\/revisions"}],"predecessor-version":[{"id":398124,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/398122\/revisions\/398124"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=398122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=398122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=398122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}