{"id":39345,"date":"2024-05-09T13:36:29","date_gmt":"2024-05-09T03:36:29","guid":{"rendered":"https:\/\/www.vibewire.com.au\/?p=39345"},"modified":"2024-05-09T13:36:29","modified_gmt":"2024-05-09T03:36:29","slug":"norfolk-southern-customers-issue-praising-comments-for-team","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=39345","title":{"rendered":"Norfolk Southern: Customers issue praising comments for team"},"content":{"rendered":"

Norfolk Southern Corporation<\/a> have highlighted additional support from key customers and industry associations \u2013 including Hub Group, Inc., American Short Line & Regional Railroad Association, CONSOL Energy Inc., and others.<\/p>\n

They have argued that this strong backing underscores the company\u2019s balanced strategy, driven by the decisive leadership of CEO Alan Shaw<\/span> and guided by the Norfolk Southern board, is the best path to drive long-term value for shareholders and deliver reliable, resilient service.<\/p>\n

\u201cHub Group continues to value its long-term partnership with Norfolk Southern that allows us collectively to deliver a cost-effective, environmentally sensitive intermodal service offering to shippers throughout the eastern\u00a0United States<\/span>. The commitment that you and your management team have made to maintaining consistently strong service levels is critical to our mutual success in converting over-the-road shipments to rail which is leading to significant growth. We appreciate that a sustained dedication to maintaining strong service levels is a key element of your strategic plan\u2026We support you and your management team in the ongoing execution of your strategy.\u201d<\/p>\n

Phillip Yeager<\/span>, President, CEO, and Vice Chairman Hub Group, Inc. said: \u201cAs a group we are focused on fostering long-term volume and revenue growth for the rail industry. To that end, we support strategies from our Class I partners, including the current Norfolk Southern strategy, dedicated to these same goals. We believe growth is most effectively achieved through a commitment to providing operating resilience and consistent customer service, and to do so over a full business cycle.\u201d<\/p>\n

Chuck Baker<\/span>, President & CEO American Short Line & Regional Railroad Association said:\u00a0 \u201cArrowhead (now part of Waste Connections) has been [a] customer since 2019. During that time our annual freight volumes have increased thirty-fold, and we are looking to doubling that in the next twelve months. [The Norfolk Southern] team \u2013 from the CEO down to the local operating folks \u2013 have been extremely helpful and supportive these past five years. A large part of our success has come from their team and our partnership. Although we would never presume to tell your shareholders how to vote, and we will always remain a good NS customer, they should be aware that we would be concerned if the existing operating and marketing support changed.\u201d<\/p>\n

Bill Gay<\/span>, Division Vice President Arrowhead Environmental Partners\/Waste Connections said: \u201cAs one of the key logistics partners, I want to express my confidence and support for Norfolk Southern\u2019s current management team headed by\u00a0Alan Shaw<\/span>. CONSOL has been a beneficiary of some of the operational and safety improvements made by Alan. This has allowed us to grow our export business and benefitted thousands of direct and indirect workers in Southwest PA, WV, and MD.\u201d<\/p>\n

Jimmy Brock<\/span>, Chairman and CEO CONSOL Energy Inc. said: \u201cHC Minerals (formerly Hi-Crush) unequivocally supports\u00a0Alan Shaw<\/span> and the rest of the NS management team, as well as the NS strategy.\u201d<\/p>\n

Will Barker<\/span>, General Counsel and Chief Commercial Officer HC Minerals, said:\u00a0\u201cNorfolk Southern has made significant service improvements following the implementation of their new operating strategy. Consistent and rateable manifest service is critical to the success of our processing business. It allows us to meet our customers\u2019 needs and supports our growth initiatives. We support NS\u2019s strategic vision for service improvements while maintaining a customer centric approach.\u201d<\/p>\n

Gordon Russell<\/span>, Executive Vice President Louis Dreyfus Company, said:\u00a0\u201cThe \u2018new\u2019 focus on smart expansion opportunities was truly refreshing and had been lost since 2008-2010. Since Covid \u2013 all departments have been focused on \u2018the customer\u2019 which is critical to success in any business.\u00a0 While I have never personally dealt with Mr. Shaw,\u00a0I know that I can see and feel a very positive change that has been evident to me over the last few years.\u00a0 I truly did not think that a CEO or COO could impact the overall organization the size of NS \u2013 but the last 3 or so years something has changed. From what my NS contacts tell me, it comes down from the top. So based on this feedback, Mr. Shaw must be having this positive effect on the performance and attitude of the organization. \u2013 I have been a witness to it.\u201d<\/p>\n

Von Friesen<\/span>, Principal Strategic Transload Services, LLC, said: \u201cOne Earth Energy, LLC has been a customer of Norfolk Southern railroad for 15 years, prior to that, I was General Manager from 1990 to 2007 with Alliance Grain Co\u2026Norfolk Southern\u2019s enhanced service has enabled us at One Earth Energy to expand our rail business and invest in additional track space to accommodate our growth in production capacity along with rail shipments. I have full confidence in\u00a0Alan Shaw<\/span>\u00a0and the entire management team of Norfolk Southern. Our Board of Directors believes Alan and his team have our best interest in mind and their approach will yield positive outcomes for both Norfolk Southern and customers like One Earth Energy. On behalf of my Board and myself we look forward to continuing [this] mutually beneficial relationship into the future.\u201d<\/p>\n

\n

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Norfolk Southern Corporation have highlighted additional support from key customers and industry associations \u2013 including Hub Group, Inc., American Short Line & Regional Railroad Association, […]<\/p>\n","protected":false},"author":0,"featured_media":39346,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[32,47,488],"tags":[],"class_list":["post-39345","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-opinion","category-rail-news","category-railway-stations"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/39345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=39345"}],"version-history":[{"count":0,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/39345\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/media\/39346"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=39345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=39345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=39345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}