{"id":365753,"date":"2026-02-10T20:09:00","date_gmt":"2026-02-10T10:09:00","guid":{"rendered":"https:\/\/railuk.com\/?p=189046"},"modified":"2026-02-10T20:09:00","modified_gmt":"2026-02-10T10:09:00","slug":"cross-industry-working-drives-better-use-of-data-ahead-of-gbr","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=365753","title":{"rendered":"Cross-industry\u202fworking\u202fdrives\u202fbetter use of data\u202fahead of GBR\u202f"},"content":{"rendered":"

\"\"<\/a><\/p>\n

A new Head of Integrated Data Strategy\u202fhas been appointed to\u202fwork \u202facross\u202fGreater Anglia\u202fand GBRX.\u202fThe cross-cutting role will\u202fbring together fragmented data\u202fsets\u202fand make them usable so operators can deliver more improvements for their customers.<\/em>\u202f\u00a0<\/p>\n

Leon Kong\u2019s appointment is part of a wider effort by publicly owned operators and GBRX to share expertise from local delivery and scale proven initiatives across the industry ahead of Great British Railways.  <\/p>\n

Recent examples of data-led initiatives delivered by publicly owned operators include: <\/p>\n

\u00b7       South Eastern\u202fRailway \u2013 train-borne AI monitoring cameras to\u202fidentify\u202ffaults and prevent delays before they can occur:\u202fBringing track and train together: innovative on-board camera programme expanded to spot issues before they cause delays<\/a>\u202f <\/p>\n

\u00b7       LNER \u2013 machine learning tool that\u202fidentifies\u202fservices at risk of delay:\u202fThe Tech Keeping A Watch On Train Times | LNER<\/a>\u202f <\/p>\n

\u00b7       Northern, Network Rail and BTP – deploy drones to keep trespassers off the tracks and prevent delays:\u202fDrones used during school holiday trespassing crackdown in the North East | Northern News<\/a>\u202f <\/p>\n

The appointment supports\u202fGBRX\u2019s ongoing work\u202fwith\u202fproject teams across the group of publicly owned operators,\u202fwhich includes collaboration with\u202fexperts from LNER,\u202fSouth Eastern\u202fRailway and SWR to share and scale technological advancements\u202fthat\u202fbenefit\u202fboth performance and customer experience. <\/p>\n

Leon brings a strong track record of delivering data driven improvements through his work at Greater Anglia, including recent work to make passenger count data more accessible and usable for customer service and train planning teams. This has supported improved event-day timetables, for example on football matchdays, where teams adjusted timings and interchanges to ease crowding without requiring additional resources. <\/p>\n

Leon Kong<\/strong>, Head of Data and Innovation at Greater Anglia and Head of Integrated Data Strategy at GBRX\u202fsaid: \u201cBy working across\u202fboth an operator\u202fand GBRX, the aim is to help strong local delivery scale across the industry, sharing and rolling out best practices rather than reinventing approaches at a local level.\u201d<\/em>\u202f <\/p>\n

\u201cThis work will benefit operators in the short term, enabling them\u00a0to\u00a0use\u202fpreviously\u202ffragmented\u202fdata\u202fsets\u202fto deliver direct improvements for their customers,\u202fand looking ahead\u00a0put\u202fGBR in position to make the best possible use of the vast amount of data it will hold.\u201d<\/em>\u202f<\/p>\n

\u201cMy role focuses on tackling the structural blockers that arise from fragmentation across organisations, systems, and data. In practice, that often means improving the discoverability of data held across multiple stakeholders, untangling the commercial and data ownership constraints, and enabling teams to use practical approaches to improve data quality.\u202fThis includes the use of AI tools that can refine unstructured, text-based operational information into decision-ready structured data.\u201d<\/em>\u202f <\/p>\n

\u201cTo truly unlock the potential of AI and to deploy it widely across the railway, we must quickly understand whether the underlying data is\u202factually usable\u202fin practise. Closer working, sharing resources and best practices across organisations will enable us to scale up important initiatives that\u202fbenefit\u202fthe passenger and taxpayer quickly and efficiently.\u201d<\/em>\u202f <\/p>\n

Image credit: DFTO<\/p>\n","protected":false},"excerpt":{"rendered":"

\"\"<\/a>A new Head of Integrated Data Strategy\u202fhas been appointed to\u202fwork \u202facross\u202fGreater Anglia\u202fand GBRX.\u202fThe cross-cutting role will\u202fbring together fragmented data\u202fsets\u202fand make them usable so operators can deliver more improvements for their customers.\u202f\u00a0 Leon\u00a0Kong\u2019s\u00a0appointment is part of a wider effort by\u00a0publicly\u00a0owned operators\u00a0and\u00a0GBRX\u00a0to share\u00a0expertise\u00a0from local delivery and scale proven initiatives across the industry ahead of Great British Railways.\u00a0\u00a0 [\u2026]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[16013,16017,47,16016,913,85],"tags":[],"class_list":["post-365753","post","type-post","status-publish","format-standard","hentry","category-general-interest","category-industry-news","category-rail-news","category-train-operating-companies","category-travel","category-uk"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t