{"id":271507,"date":"2025-08-22T15:13:38","date_gmt":"2025-08-22T05:13:38","guid":{"rendered":"https:\/\/australianaviation.com.au\/?p=1418265"},"modified":"2025-08-22T15:13:38","modified_gmt":"2025-08-22T05:13:38","slug":"jetstar-awaits-fine-for-misleading-nz-customers","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=271507","title":{"rendered":"Jetstar awaits fine for misleading NZ customers"},"content":{"rendered":"<p><img decoding=\"async\" width=\"640\" height=\"361\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NDAiIGhlaWdodD0iMzYxIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIj48YW5pbWF0ZSBhdHRyaWJ1dGVOYW1lPSJmaWxsIiB2YWx1ZXM9InJnYmEoMTUzLDE1MywxNTMsMC41KTtyZ2JhKDE1MywxNTMsMTUzLDAuMSk7cmdiYSgxNTMsMTUzLDE1MywwLjUpIiBkdXI9IjJzIiByZXBlYXRDb3VudD0iaW5kZWZpbml0ZSIgLz48L3JlY3Q+PC9zdmc+\" class=\"attachment-large size-large wp-post-image wp-image-1387316 wp-post-1418265\" alt=\"\" loading=\"lazy\" style=\"float:left; margin:0 15px 15px 0;\" data-public-id=\"Australian Aviation\/jetstar_a320s_christchurch_dxfsmo.jpg\" data-format=\"jpg\" data-transformations=\"f_auto\" data-version=\"1719188681\" data-responsive=\"1\" data-size=\"1200 677\" data-delivery=\"upload\" onload=\";window.CLDBind?CLDBind(this):null;\" data-cloudinary=\"lazy\" \/>The airline had pleaded guilty over accusations of discouraging customers from seeking compensation for delayed or cancelled flights, and of denying legitimate claims, in 2022 and 2023.\u00a0It could be fined around NZ$2.5 million with a 25 per cent uplift, minus any potential discounts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The airline had pleaded guilty over accusations of discouraging customers from seeking compensation for delayed or cancelled flights, and of denying legitimate claims, in 2022 and 2023.\u00a0It could be fined around NZ$2.5 million with a 25 per cent uplift,&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[476,273,312,471],"tags":[472],"class_list":["post-271507","post","type-post","status-publish","format-standard","hentry","category-airlines","category-australia","category-aviation","category-news","tag-australian"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/271507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=271507"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/271507\/revisions"}],"predecessor-version":[{"id":271508,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/271507\/revisions\/271508"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=271507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=271507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=271507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}