{"id":25758,"date":"2024-04-08T22:03:56","date_gmt":"2024-04-08T12:03:56","guid":{"rendered":"https:\/\/www.telecomstechnews.com\/?p=99578"},"modified":"2024-04-08T22:03:56","modified_gmt":"2024-04-08T12:03:56","slug":"virgin-media-o2-launches-smart-support-to-proactively-solve-issues","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=25758","title":{"rendered":"Virgin Media O2 launches \u2018smart support\u2019 to proactively solve issues"},"content":{"rendered":"<p>Virgin Media O2 has begun rolling out a new &#8220;smart support&#8221; service aimed at proactively solving broadband issues for customers at no extra cost. According to the company&#8217;s research, over a third (34%) of British broadband users wouldn&#8217;t feel confident trying to fix WiFi issues themselves\u2014despite 98 percent relying on the internet daily. The smart<a class=\"excerpt-read-more\" href=\"https:\/\/www.telecomstechnews.com\/news\/2024\/apr\/08\/virgin-media-o2-smart-support-proactively-solve-issues\/\" title=\"ReadVirgin Media O2 launches &#8216;smart support&#8217; to proactively solve issues\">&#8230; Read more &#187;<\/a><\/p>\n<p>The post <a href=\"https:\/\/www.telecomstechnews.com\/news\/2024\/apr\/08\/virgin-media-o2-smart-support-proactively-solve-issues\/\">Virgin Media O2 launches &#8216;smart support&#8217; to proactively solve issues<\/a> appeared first on <a href=\"https:\/\/www.telecomstechnews.com\/\">Telecoms Tech News<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virgin Media O2 has begun rolling out a new &#8220;smart support&#8221; service aimed at proactively solving broadband issues for customers at no extra cost. According to the company&#8217;s research, over a third (34%) of British broadband users would&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5075,7487,4420,120,5042,5043,7488,5044,85,6472],"tags":[],"class_list":["post-25758","post","type-post","status-publish","format-standard","hentry","category-broadband","category-cisco-thousandeyes","category-connectivity","category-europe","category-networks","category-operators","category-smart-support","category-telecoms","category-uk","category-virgin-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/25758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25758"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/25758\/revisions"}],"predecessor-version":[{"id":25759,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/25758\/revisions\/25759"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}