{"id":250012,"date":"2025-07-12T03:15:00","date_gmt":"2025-07-11T17:15:00","guid":{"rendered":"http:\/\/www.vibewire.com.au\/?guid=510a7125c0507e73de0ba5ec52972a5c"},"modified":"2025-07-12T03:15:00","modified_gmt":"2025-07-11T17:15:00","slug":"latest-survey-shows-no-change-in-satisfaction-with-rail-travel-assistance","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=250012","title":{"rendered":"Latest survey shows no change in satisfaction with rail travel assistance"},"content":{"rendered":"<p><img loading=\"lazy\" width=\"640\" height=\"361\" src=\"https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-1278x720.jpg\" class=\"webfeedsFeaturedVisual wp-post-image\" alt=\"ORR accessibility report. \/\/ Credit:Office of Rail and Road\" style=\"display: block; margin: auto; margin-bottom: 10px; max-width: 100%;\" decoding=\"async\" srcset=\"https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-1278x720.jpg 1278w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-300x169.jpg 300w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-768x433.jpg 768w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-750x422.jpg 750w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-624x351.jpg 624w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1-600x338.jpg 600w, https:\/\/www.railadvent.co.uk\/wp-content\/uploads\/2025\/07\/accessibility-16-01-18-425-news-cover-1.jpg 1280w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>The latest survey by the Office of Rail and Road (ORR) reveals a continuing failure of passengers not receiving the help they had booked.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The latest survey by the Office of Rail and Road (ORR) reveals a continuing failure of passengers not receiving the help they had booked.<\/p>\n","protected":false},"author":13,"featured_media":1,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[2309,113,2330,6202,4539,47],"tags":[12406],"class_list":["post-250012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-network","category-network-rail","category-northern","category-office-of-rail-and-road-orr","category-passenger-assistance","category-rail-news","tag-rail-advent"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/250012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=250012"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/250012\/revisions"}],"predecessor-version":[{"id":250013,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/250012\/revisions\/250013"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=250012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=250012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=250012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}