{"id":233094,"date":"2025-06-11T00:36:39","date_gmt":"2025-06-10T14:36:39","guid":{"rendered":"https:\/\/railuk.com\/?p=178528"},"modified":"2025-06-11T00:36:39","modified_gmt":"2025-06-10T14:36:39","slug":"new-emr-accessibility-maps-help-customers-navigate-stations-easier","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=233094","title":{"rendered":"New EMR Accessibility Maps help customers navigate stations easier"},"content":{"rendered":"<p><a href=\"https:\/\/railuk.com\/people\/accessibility\/new-emr-accessibility-maps-help-customers-navigate-stations-easier\/\" title=\"New EMR Accessibility Maps help customers navigate stations easier\" rel=\"nofollow\"><img loading=\"lazy\" width=\"485\" height=\"360\" src=\"https:\/\/cdn.railuk.co\/wp-content\/uploads\/2025\/06\/10153508\/emr-map-485x360.jpg\" class=\"webfeedsFeaturedVisual wp-post-image\" alt=\"\" style=\"display: block; margin-bottom: 5px; clear:both;max-width: 100%;\" link_thumbnail=\"1\" decoding=\"async\" srcset=\"https:\/\/cdn.railuk.co\/wp-content\/uploads\/2025\/06\/10153508\/emr-map-485x360.jpg 485w, https:\/\/cdn.railuk.co\/wp-content\/uploads\/2025\/06\/10153508\/emr-map-80x60.jpg 80w\" sizes=\"auto, (max-width: 485px) 100vw, 485px\" \/><\/a><\/p>\n<p>East Midlands Railway (EMR) has created a new series of Accessibility Maps to help customers get around its stations.&nbsp;<\/p>\n<p>The maps offer detailed, user-friendly information about station facilities and accessible features, helping customers with additional needs plan their journeys with greater confidence.<\/p>\n<p>They were developed using feedback from members of EMR\u2019s Accessibility Panel &#8211; a group of disabled customers who regularly share their experiences and insights with the company.<\/p>\n<p>Customers can now download Accessibility Maps for the following locations:<\/p>\n<ul class=\"wp-block-list\">\n<li>Chesterfield Station<\/li>\n<li>Derby Station<\/li>\n<li>Kettering Station<\/li>\n<li>Leicester Station\u00a0<\/li>\n<li>London St Pancras Station<\/li>\n<li>Sheffield Station\u00a0<\/li>\n<li>Nottingham Station<\/li>\n<li>Robin Hood Line route<\/li>\n<\/ul>\n<p>The maps are available through multiple channels,<a href=\"https:\/\/www.eastmidlandsrailway.co.uk\/accessibility-maps\"  rel=\"noreferrer noopener\">\u00a0including EMR\u2019s website<\/a>, participating staffed stations, and by contacting EMR\u2019s Customer Service Centre on 03457 125678.<\/p>\n<p>Philippa Cresswell, Customer Experience Director at East Midlands Railway, said: \u201cThese new Accessibility Maps are part of our ongoing efforts to remove barriers and make rail travel more inclusive for everyone.<\/p>\n<p>\u201cThey have been designed to give customers clear, practical information that supports a smoother, more confident journey &#8211; whether they&#8217;re planning ahead or navigating the station on the day.&#8221;<\/p>\n<p>More information about the maps can be found here:\u00a0<a href=\"https:\/\/www.eastmidlandsrailway.co.uk\/accessibility-maps\"  rel=\"noreferrer noopener\">https:\/\/www.eastmidlandsrailway.co.uk\/accessibility-maps<\/a>\u00a0<\/p>\n<p>Image credit: EMR<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/railuk.com\/people\/accessibility\/new-emr-accessibility-maps-help-customers-navigate-stations-easier\/\" title=\"New EMR Accessibility Maps help customers navigate stations easier\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"360\" src=\"https:\/\/cdn.railuk.co\/wp-content\/uploads\/2025\/06\/10153508\/emr-map-485x360.jpg\" class=\"webfeedsFeaturedVisual wp-post-image\" alt=\"\"><\/a>East Midlands Railway (EMR) has created a new series of Accessibility Maps to help customers get around its stations.\u00a0 The maps offer detailed, user-friendly information about station facilities and accessible features, helping customers with additional needs plan their journeys with greater confidence. They were developed using feedback from members of EMR\u2019s Accessibility Panel \u2013 a [\u2026]<\/p>\n","protected":false},"author":13,"featured_media":1,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[146,16013,8221,47,16092,16016,913,85],"tags":[],"class_list":["post-233094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accessibility","category-general-interest","category-people","category-rail-news","category-stations","category-train-operating-companies","category-travel","category-uk"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/233094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=233094"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/233094\/revisions"}],"predecessor-version":[{"id":233095,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/233094\/revisions\/233095"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=233094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=233094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=233094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}