{"id":213547,"date":"2025-05-09T08:14:49","date_gmt":"2025-05-08T22:14:49","guid":{"rendered":"https:\/\/developingtelecoms.com\/telecom-technology\/customer-management\/18453-amdocs-and-microsoft-support-customer-service-solution-for-pldt.html"},"modified":"2025-05-09T08:14:49","modified_gmt":"2025-05-08T22:14:49","slug":"amdocs-and-microsoft-support-customer-service-solution-for-pldt","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=213547","title":{"rendered":"Amdocs and Microsoft support customer service solution for PLDT"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/developingtelecoms.com\/images\/stories\/Company_Logos\/Amdocs_MWC22_600.jpg\" \/><\/p>\n<p>Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.<\/p>\n","protected":false},"author":13,"featured_media":1,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5307],"tags":[],"class_list":["post-213547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-management"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/213547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=213547"}],"version-history":[{"count":1,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/213547\/revisions"}],"predecessor-version":[{"id":213548,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/213547\/revisions\/213548"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=213547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=213547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=213547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}