{"id":12280,"date":"2024-02-18T12:07:11","date_gmt":"2024-02-18T02:07:11","guid":{"rendered":"https:\/\/simpleflying.com\/air-canada-compensation-passenger-misled-chatbot\/"},"modified":"2024-02-18T12:07:11","modified_gmt":"2024-02-18T02:07:11","slug":"air-canada-to-pay-compensation-to-passenger-who-was-misled-by-chatbot","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=12280","title":{"rendered":"Air Canada To Pay Compensation To Passenger Who Was Misled By Chatbot"},"content":{"rendered":"<p>Air Canada has been forced to compensate a passenger after the airline&#39;s own chatbot feature used &quot;misleading words&quot; in a conversation about bereavement fare. The chatbot feature on the airline&#39;s website led to a misunderstanding, according to court documents.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The airline found that the chatbot used misleading words.<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[213,940,396,595,4558,240],"tags":[],"class_list":["post-12280","post","type-post","status-publish","format-standard","hentry","category-ai","category-air-canada","category-aircraft","category-aviation-news","category-courtcase","category-north-america"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/12280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12280"}],"version-history":[{"count":3,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/12280\/revisions"}],"predecessor-version":[{"id":12292,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/12280\/revisions\/12292"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}