{"id":110885,"date":"2024-08-20T08:37:53","date_gmt":"2024-08-19T22:37:53","guid":{"rendered":"https:\/\/www.railexpress.com.au\/?p=117163"},"modified":"2024-08-20T08:37:53","modified_gmt":"2024-08-19T22:37:53","slug":"enhancing-network-safety-2","status":"publish","type":"post","link":"https:\/\/www.vibewire.com.au\/?p=110885","title":{"rendered":"Enhancing network safety"},"content":{"rendered":"
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RATP Dev has been honing its knowledge across its global networks to better support passengers. IMAGE: RATP Dev<\/figcaption><\/figure>\n

RATP Dev<\/a> is leaning on its long international experience and innovative mindset to ensure its networks operate safely<\/a>.<\/strong><\/span><\/p>\n

Everyone deserves the right to move around with peace of mind. It\u2019s a philosophy at the core of RATP Dev, one of the world\u2019s leading public transport operators.<\/p>\n

Running and maintaining tens of thousands of kilometres of metro, bus, tram, and rail lines around the globe, the company puts security and safety first, aiming to prevent accidents and incidents and reduce their consequences, improving its solutions through innovation and lessons learned over decades in the industry.<\/p>\n

Safety takes precedence over all other considerations, said RATP Dev Australia general manager Denis Masure.<\/p>\n

As RATP Dev prepares for the Sydney Metro-Western Sydney Airport line\u2019s launch, it maintains its commitment to upholding the highest security and safety standards.<\/p>\n

Masure highlighted successful strategies it can draw from, including a comprehensive 360-degree security reinforcement plan aimed at instilling confidence in passengers and reducing any feeling of vulnerability.<\/p>\n

\u201cWe break down security into three pillars of focus to protect passengers across our networks \u2013 prevention, protection and intervention,\u201d he said.<\/p>\n

\u201cWe first seek to reassure passengers to reduce feelings of insecurity through several means. One way is to roll out multifaceted awareness campaigns to educate the general public on the right behaviour to adopt when an incident occurs using posters, local press and digital communications,\u201d he said.<\/p>\n

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The organisation has been gathering feedback to better understand what areas of a station feel unsafe.<\/strong> IMAGE: RATP Dev<\/figcaption><\/figure>\n

\u201cFor instance, we hold talks in schools. In Paris, we taught school children how to travel on the city\u2019s transport network and in September 2023, launched the very first public transport licence for young passengers aged nine to 13 to ensure they were prepared for public transport use.\u201d<\/p>\n

In Florence, Italy, RATP Dev raised awareness of violence against women with the \u2018Stop and Think\u2019 campaign.<\/p>\n

As part of International Day for the Elimination of Violence against Women, RATP Dev\u2019s subsidiary launched the second series of the \u2018Not a Single Story\u2019 video project in partnership with Florence-based association Nosotras Onlus.<\/p>\n

Another tool the organisation has also been developing hand-in-hand with local communities and stakeholders is undertaking exploratory walks to identify any sources that could cause passengers to feel unsafe and has organised trials to reduce such feelings.<\/p>\n

\u201cIn Paris this meant walking on particular train lines to gather passenger feedback on the measures implemented to combat feelings of being unsafe,\u201d Masure said.<\/p>\n

\u201cWe also gathered volunteers to give feedback on a set itinerary and share the level of comfort they felt for each. Itineraries were assessed according to the overall atmosphere of the station; how easy it is to navigate and how facilities are installed and used.\u201d<\/p>\n

The teams at RATP Dev continuously strive for innovative, meaningful solutions, leading them to test new ideas, such as installing mirrors and new light arrangements in stations that mimic the sky.<\/p>\n

RATP Dev also understands protection is the second essential element of keeping networks safe for those who use them. For this purpose, the company has been working with communities to develop and implement on-demand stops on bus routes and co-walking solutions to enhance passenger safety.<\/p>\n

\u201cThe on-demand services were rolled out in Paris during evening and night services,\u201d Masure said. \u201cThis allows buses to stop between designated stops, at a place which may be closer to a passenger\u2019s residence, minimising walking in the dark.\u201d<\/p>\n

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Canine units are deployed in RATP Dev\u2019s stations to assist with detecting explosives.<\/strong> IMAGE: RATP Dev<\/figcaption><\/figure>\n

The organisation has also implemented joint programs between security, inspection and law enforcement teams. For example, canine units are used to detect explosives and process unattended objects and bags in several stations. Mobile security teams across the network are deployed to respond and intervene quickly where needed. This led to the creation of the Groupement de Protection et de S\u00e9curit\u00e9 des R\u00e9seaux – Network protection and security unit (GPSR), whose purpose is to protect, dissuade, assist, and respond as needed. It is part of a regional management policy and was first implemented in Paris then rolled out in other big cities. About 1000 employees are qualified to intervene at all times, after a rigorous 15 week training program.<\/p>\n

RATP Dev has turned all this accumulated experience and knowledge into innovative tools, to improve its reaction when faced with unexpected events.<\/p>\n

\u201cOur long experience in welcoming large numbers of visitors for big-scale events proves invaluable in ensuring events run smoothly and without incident, such as during the Rugby World Cup,\u201d Masure said.<\/p>\n

\u201cWe have also worked diligently to incorporate lessons learned from terrorist threats, as our top priority is always to ensure the safety of all passengers on our networks, from international visitors to our teams on\u00a0the field, from big events to daily\u00a0commutes.\u201d<\/p>\n

RATP Dev identified the importance of intervening effectively in the event of an incident and has implemented facilities that allow victims or witnesses to call for help using call terminals installed at stations and on all trains. A mobile app has also been created for simple reporting, along with an emergency hotline.<\/p>\n

In Paris, passengers can also use an alert number by phone or SMS to report delinquent behaviour or a situation that presents a security risk.<\/p>\n

Masure said 5,000 call terminals, including 3000 on the metro and RER commuter rail networks, were set up resulting in 11,000 calls between January and September 2022.<\/p>\n

While ensuring the security of passengers is paramount, RATP Dev is also working to ensure the network itself is operating to minimise accidents and reduce their consequences, with a relentless focus on improvement and innovation regarding safety.<\/p>\n

\u201cSafety is an absolute prerequisite in every decision and action taken as part of RATP Dev\u2019s activities,\u201d he said.<\/p>\n

This was evident in London where RATP Dev implemented the Mobileye solution to better alert drivers of imminent collisions.<\/p>\n

The Mobileye system uses smart cameras to alert drivers of impending collisions with pedestrians and cyclists in vehicle blind spots. The bus driver receives visual and sound alerts in real time in the case of imminent collision with a pedestrian, cyclist or vehicle; when the distance is too close to the vehicle in front; when speeding, or the bus is deviating from the traffic lane.<\/p>\n

RATP Dev London has been testing this solution on a bus line since August 2020.The result was a 37 per cent reduction in the number of faults compared to the year before and a 35 per cent reduction in the total number of incidents for the same period.<\/p>\n

\u201cSimilar success was seen on Hong Kong\u2019s\u00a0120-year-old tramway network,\u201d Masure said.<\/p>\n

\u201cThe network carries over 200,000 passengers per day on 165 double decker tramcars. RATP Dev has been committed to diligently improve the tram\u2019s braking systems, and created a control centre to regulate traffic. Signalling modifications were made to ensure the trams direction changes were clear to the traffic around them.<\/p>\n

\u201cThere was an increase in radar speed gun checks on the network, coupled with a system to reduce over-speeding which included driver alerts and archiving of overruns for the management team to consult.<\/p>\n

\u201cAs a result, the number of speeding violations decreased by 352 in a year for the\u00a0network.\u201d<\/p>\n

The post Enhancing network safety<\/a> appeared first on Rail Express<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

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RATP Dev has been honing its knowledge across its global networks to better support passengers. IMAGE: RATP Dev<\/figcaption><\/figure>\n

RATP Dev is leaning on its long international experience and innovative mindset to ensure its networks operate safely. Everyone deserves \u2026 <\/p>\n

The post Enhancing network safety<\/a> appeared first on Rail Express<\/a>.<\/p>\n","protected":false},"author":13,"featured_media":1,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[184,6644,51,163,43,169,11918],"tags":[10376],"class_list":["post-110885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-safety","category-passenger-care-and-comfort","category-passenger-rail","category-rail-industry-news-australia-new-zealand","category-safety","category-safety-and-standards","category-safety-standards-regulation","tag-rail-express"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/110885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=110885"}],"version-history":[{"count":2,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/110885\/revisions"}],"predecessor-version":[{"id":111688,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/wp\/v2\/posts\/110885\/revisions\/111688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=110885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=110885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vibewire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=110885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}