Yes, you can upload a listing with multiple PDF E-tickets in one file. VibeWire will recognize how many pages there are in your PDF file and will separate them. You can select the e-tickets you want to sell, and only selected e-tickets will be listed. You can always check which tickets you have listed or sold in my tickets
Yes! We endeavour to make selling a ticket as safe as possible. Your PDF ticket(s) will only be released to the buyer once they have deposited the ticket price into our escrow account. This way we can ensure that the money is released into your account after the transaction is finalised. The funds will be released from the escrow account into your bank account once the event has taken place and the buyer triggers the release. You’ll receive your money promptly after it has been released.
You can always edit and delete your active listings through the my tickets. You can also see all other actions possible in my tickets. You can only delete your ticket listing before it has been sold, obviously. To avoid any confusion, we will send you back any deleted tickets to your email
In my tickets you can see all your individual tickets for sale and their corresponding status. If you want to check the PDF, you can also do this through my tickets
Yes. VibeWire has many safety features in place to facilitate a successful transaction. These include but are not limited to the following:
Despite all these safety features, because the VibeWire has not issued the original ticket to the seller, a rare occasion may arise wherby something can go wrong. Our dispute resolutions aims to protect you from any financial loss from the purchase and we will endeavour to make sure that inconveniences to you are kept to a minimum.
Email could be delayed, in a your spam inbox or at your old email address. Therefore you can always download your ticket again through my tickets. You can check and change your email address in your personal details
If you search for an event and no tickets are available, you can request to be notified via email when a ticket becomes available.